Free shipping is available to USA addresses for orders over $50, not including artwork pieces and custom signs. Orders are generally shipped 1 business day after your order is processed and they normally take an additional 3 - 5 business days to arrive to USA addresses. International orders usually require 8 to 14 days to arrive. Orders are processed Mon-Fri during normal business hours. Custom signs may take 14 days to complete.
You may return damaged or defective merchandise within 10 days of the original purchase date for a full refund minus shipping charges. We will also be glad to exchange the damaged merchandise for anything on our site of equal or lesser value. We will only issue a refund to the credit card used at the time of checkout. To initiate a refund or exchange please fill out the form on the Contact Us tab of this website. PlatesUSA ships merchandise to locations within the United States, including Alaska and Hawaii.
Additionally, PlatesUSA ships merchandise to Aruba, Australia, Austria, Belgium, Bermuda, Brazil, Canada, Costa Rica, Czech Republic, Denmark, Egypt, Finland, France, Germany, Guam, Hong Kong, Hungary, Iceland, Ireland, Israel, Japan, Jordan, Netherlands, New Zealand, Norway, Panama, Phillipines, Poland, Portugal, Puerto Rico, Saudi Arabia, Singapore, South Africa, Sweden, Switzerland, Taiwan, Trinidad, Turkey, Ukraine, United Arab Emirates and United Kingdom. but not to other international locations.
The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier”.